Scheduling and labor forecasting can easily be a weekly nightmare at any restaurant, but how about in a resort town with anywhere from 80-160 staff depending on the season? Banff Hospitality Collective is a hospitality management company based in the resort town of Banff, Alberta, Canada. (Sidenote: Banff was named one of the top travel […]
Case Studies
Case Study: How Adding Custom Online Ordering Led to Record-Breaking Pizza Sales with EZ-Chow
Goodfellas Pizza, a five-location chain based in Ft. Pierce, FL, was looking to offer online ordering for their customers. Known for traditional Italian dishes and huge New York-style pizzas, Goodfellas has been a local favorite for takeout and delivery. But more customers wanted to order online, and finding the right solution would allow the staff […]
Case Study: From $1200 to $0 in Chargebacks with DinerIQ’s PayMyTab Platform
With over 20 years of experience in the restaurant business in South Florida, Graspa Group brought to town a new concept to attract more sophisticated palates with simple, traditional Italian dishes. Salumeria 104 is based on the concept of a trattoria and small neighborhood shop where one can find Italian specialty cured meats and other […]
Case Study: How One Restaurant Upgraded Their Table Management, Online Ordering, and Loyalty Program With Just One Solution
There are more than a few things that set the Mews Tavern, a Rhode Island restaurant and bar, apart from the rest. From its dollar bill wall decor to the giant tree their dining room was built around, they’ve established themselves as a unique staple in their community. In fact, they were recently voted “best […]
Case Study: How One Vegas Restaurant Increased Online Gift Card Sales by 500%
Most restaurants only push their gift cards during the holidays, but a partnership with the eGifting app, ItsOnMe, allowed Echo & Rig, a suburban Las Vegas steakhouse, to 5x their online gift card sales year-round. Seamless integration between Echo & Rig’s NCR Aloha point-of-sale, their website, and social media made for a solution that is […]