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Restaurant Tips

Your Payments Are Secure, But Is Your Loyalty Program Secure Too?

May 1, 2018 By Sherelle Johnson Leave a Comment

With so much news about credit card fraud, merchants have been switching to EMV payments to protect customer information, but data thieves are targeting another goldmine: your loyalty program. Last month, Panera Bread’s MyPanera program suffered from a data breach, forcing the company to announce that customer data had been vulnerable for eight months. KFC […]

Filed Under: Restaurant Tips

The $12M Elephant in the Room: How to Understand and Address Implicit Bias With Your Employees

April 24, 2018 By Sherelle Johnson Leave a Comment

It’s unlikely that you haven’t heard about Starbucks and the recent scandal that erupted when two black men were arrested inside a Philadelphia store while waiting for a friend. With big brands come big responsibility and nobody embodies this in the restaurant industry like Starbucks. Starbucks plans to close all 8,000 American stores on May […]

Filed Under: Restaurant Tips

5 Questions to Ask When Switching to EMV Payments

April 16, 2018 By Sherelle Johnson Leave a Comment

Welcome to the last part of our series on EMV payments. If your restaurant hasn’t made the switch to more secure payments for your customers, then here are five questions to consider in the process of planning this improvement to your restaurant. Is it cost-effective? Making upgrades to your restaurant’s technology can be expensive, but so […]

Filed Under: Restaurant Tips, Restaurant Trends

How the EMV Liability Shift Affects Your Restaurant

April 11, 2018 By Sherelle Johnson Leave a Comment

If  you’ve been losing more money to chargebacks in the last few years, here’s why: Card issuers have been switching customers to EMV cards to combat credit card fraud. EMV cards are also known as “chip cards” or “chip and pin”. They are harder to counterfeit, but their security only works when used with an […]

Filed Under: Restaurant Tips, Restaurant Trends

The Basics: 6 Quick Things Restaurateurs Need to Know About EMV Payments

April 9, 2018 By Sherelle Johnson Leave a Comment

Is your payment system leaving your customers susceptible to fraud or costing you a fortune in chargebacks? Switching to EMV payments could potentially better protect you and your customers from unwanted losses. Whether or not you have made the switch, chances are good that you have heard of EMV payments, oftentimes referred to simply as […]

Filed Under: Restaurant Tips, Restaurant Trends

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